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MS Teams Telephony

Our consultancy services empower recruitment and staffing agencies to harness the full potential of MS Teams telephony, enhancing communication strategies, collaboration, and operational effectiveness. We offer tailored guidance to integrate this technology into your business seamlessly.

MS Conversation Intelligence

Microsoft Conversation Intelligence can transform client engagement and candidate interactions. We offer expert insights and strategies for integrating this cutting-edge technology and optimising for operational efficiency.

MS Sales Enterprise

Microsoft Sales Enterprise streamlines business development by leveraging advanced analytics and CRM tools to manage client relationships, significantly enhancing efficiency and new business gains for recruitment firms.

Marketing solutions

Marketing solutions like D365 Marketing, D365 Insights, and ClickDimensions, supported by Mercury's consultants, help recruitment firms target and engage top talent more effectively. These tools offer deep analytical insights and optimized outreach strategies, enhancing placement success with expert guidance.

MS Customer Voice

Microsoft Customer Voice empowers recruitment firms to gather real-time feedback from candidates and clients, enabling tailored service improvements and fostering stronger relationships through responsive, data-driven insights.

MS Bookings

Microsoft Bookings simplifies scheduling interviews and meetings for recruitment consultants. It offers an easy-to-use interface that integrates seamlessly with calendars, reducing administrative overhead and enhancing candidate and client experience.

Document process management

Our team can help you optimise and automate document handling, ensuring efficient organisation, secure storage, and swift retrieval of files, which reduces manual admin, eliminates human error, enhances compliance and even increases the efficiency of your hiring process.

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