Examples of our work
Pricing Calculator
Our client faced a complex rates management challenge, previously addressed through inefficient and complicated Excel spreadsheets; our consultancy and innovation team devised a bespoke calculator using Power App technology. This solution integrates seamlessly with the client's existing systems, significantly enhancing data accuracy, streamlining deal negotiations, and expediting approvals. A notable outcome of implementing this precision tool is a 40% reduction in invoice queries, leading to accelerated invoice payments. This advancement underscores our commitment to delivering targeted, high-impact solutions that drive operational excellence and financial efficiency.
REDUCTION
IN INVOICE QUERIES
Candidate Updater Bot
Consultancy developed a bot to engage with the candidates who had not been contacted in a while. A series of client-specific questions and a seamless data flow back into Mercury ensured that more candidates were up-to-date and able to be considered for live roles or open prospecting.
The client improved their engagement from 1% of their candidate pool to 40% by letting the technology work for them when the team were away from the office.
Customer Voice Survey
We developed a M365 Customer Voice campaign that triggered on the filling of a vacancy. This was designed to capture customer feedback about the consultants performance. The flow of this data meant that promotors were asked to provide a comment about the quality of the service received, which in turn was able to be posted seamlessly onto the company's LinkedIn page from Microsoft Teams.
