Increase user adoption.
Mercury Assist starts delivering value from day one and achieves ROI in just a couple of months as your team becomes more engaged with your software.
Guidance, tutorial videos and helpful content that’s proven to increase ramp-up time, maintain consistency and increase user adoption.
Properly training your team and maintaining their knowledge will increase their confidence and fuels engagement in your software. Everyone has the same access to information, meaning your team all follow the same methods and ways of working, improving team culture as a bi-product.
With your team properly engaged, your CRM will benefit from more activity and better data. Like a virtuous circle, this energises user adoption because people know the CRM is a space WORTH working in!
According to Forrester®, Digital Adoption Platforms are widely proven to provide a return on investment in as little as three months.
faster user adoption of features & applications
"By 2025, 70% of organizations will use digital adoption platforms across the entire technology stack to overcome still insufficient application user experiences."
Gartner, Market Guide for Digital Adoption Platforms
September 2022.
Mercury Assist is pre-configured with content specifically for Mercury and recruitment workflows, meaning your Users have instant access to contextual help and relevant tools.
Reduce internal friction and user frustration with the learning and development tool that helps and trains while you're working.
"I'm more confident doing my job when Mercury Assist has got my back."
You will save time onboarding and ramping up new starters, save money on training costs, and enable your supervisors to concentrate on managing and developing people, not systems.
"We've saved hours of time previously wasted just trying to figure stuff out."
Streamline your change management processes and reduce change fatigue by putting help at everyone's fingertips.
