How Teams Phone with
Mercury will benefit you
Teams and Mercury work seamlessly to make it easier than ever to connect, engage and communicate.
Click to call
One click connects you to your candidates and clients.
Better call notes
Have all the precise details you need, with a transcript automatically created as you talk.
Keep track of activity
Calls are logged in the candidate or client timeline without you needing to do anything.
Analyse sentiment
Ensure that consultants are giving the best service possible by looking at sentiment analysis and call summaries*.
Take action
Add further details, notes and tags or create next steps all from one platform.
*Some features will depend on the Microsoft licences that you have in place. Our team can advise you.
